Help

Support

Answers to the questions we hear most. Can't find yours? Email us at kingdomgamesglobal@gmail.com and we will help.

Where is my progress saved?

On your phone. You can play offline, and your garden is there whenever you open the game. Removing the game or clearing its data in your phone's settings deletes your progress, so please keep the game installed if you want to keep your garden.

Can I move my garden to a new phone?

Not yet. In the current version your garden lives only on the phone you play on. We are working on optional online backup and will explain how it works, including for younger players, before it arrives.

I'm stuck on a level. What can I do?

Look for chances to make power-ups: four in a line makes a Trumpet, an L or T shape makes a Seed Burst, a 2 by 2 square makes an Olive Dove and five in a line makes a Life Orb. Swapping two power-ups together makes a combo. Boosters such as the Garden Mallet and Shepherd's Staff help with the last few pieces. If a level keeps beating you, keep trying: the game quietly lends a hand after a few attempts.

What are Golden Seeds?

You earn a Golden Seed each time you win a level for the first time. Spend them on the home screen to restore your garden, step by step. Each garden has ten restoration steps.

Where are the scripture cards I've unlocked?

In your Journal. Restoring your garden reveals new scripture cards from the World English Bible, and you can read them again at any time.

What is Eden Life?

Your own garden to build between levels. Plant flowers and trees, farm fields of crops, make friends with visiting animals by feeding them, fill harvest orders and save up for the six Wonders. As your garden's Life grows, more land opens up.

I bought something but didn't get it.

First make sure you are connected to the internet and restart the game. Then open Settings, choose Account & privacy and tap Restore purchases. If that doesn't help, email us with the date of the purchase and the order number from your Google Play or App Store receipt. Refunds are handled by Google Play or the App Store.

Which phones can play Eden Match?

Android phones running Android 7.1 or newer. An iPhone version is on its way.

How do I turn reminders on or off?

Garden reminders are off until you turn them on. You can change them under Garden reminders in the game's settings, or turn off notifications for Eden Match in your phone's settings.

Contact us

Email kingdomgamesglobal@gmail.com. It helps if you tell us your phone model, the version of Android or iOS, and what happened. Please never send a password or card details.

Parents and guardians: see our guide for families.